Book A Service Call
Whether you're covered by warranty or have never used us before, complete the request form and a catering engineer will ring you back within the hour to run through diagnostics or arrange a call out.
Request A Catering Engineer
Trust your purchase with after sale care that is delivered by a network of engineers across the UK.
Our network of engineers can attend your site to service or repair your machine in place, minimising inconvenience and avoiding transportation. The service is offered as part of our comprehensive warranty packages or available to anyone for a one-off call out fee of £136.45
We maintain a service centre and test lab, allowing us to pick up customer appliances for rigorous testing if a fault arises. Customers are never left unable to operate, providing options for a loan machine whenever an appliance cannot be repaired on site.
UK Parts Stock
As the sole importer and distributor for many of the UK’s leading brands, we carry a huge parts stock to cover all eventualities. All parts are available under our next-day-delivery service, allowing you to rest-assured that your machine can be maintained long into the future.
Our experts regularly share information on service and routine maintenance with customers, providing you with a single portal to all the information you need to keep your machine operational. Read more.
Sometimes you don’t need to pay for an engineer callout. Our call centre staff are fully trained in maintenance and trouble-shooting, providing telephone assistance for most common faults and issues. Read More.
Our network of catering equipment service engineers spans across the UK so any customer, regardless of location, can benefit from our expertise in commercial catering equipment.